Contact Us
130 for faults (24/7), 8912 for general enquiries, 17 offices across Mauritius and Rodrigues, and the right contact for every question.
What do you need help with?
No electricity / a fault
Call the fault line 130, 24 hours a day. If you see a fallen line, keep away and call immediately. (130 is for faults only; for other questions call 8912.)
My bill or a payment
Pay online, by direct debit, internet banking or at any CEB cash office. For a question about a bill, call the helpdesk on 8912 or email customerservice@ceb.mu with your account number.
A new connection
For advice call the helpdesk on 8912. Apply in person at a Customer Service Centre, by email to customerservice@ceb.mu, or online.
Solar / renewable energy
Find the scheme that fits you, with its eligibility, forms and documents.
A complaint or enquiry
Email customerservice@ceb.mu (Rodrigues: customerservice.rod@ceb.mu), call the helpdesk on 8912 or visit any Customer Service Centre.
Report electricity theft
Call the toll-free line 86130 or email rps@ceb.mu. You can stay anonymous; your details remain confidential.
Tenders & suppliers
Current tenders, procurement plans and supplier registration.
Find a CEB office
8.30 a.m. to 4.00 p.m.To avoid queues, try not to pay your bill at the counters between the 29th and the 3rd of the month.
Corporate Office
- Telephone+230 404 2000
- Fax+230 454 7630 / 454 7632
- General emailceb@ceb.mu
- RegistrationBRN F07000041 · VAT VAT22000591
Write to us
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